Built for local cable, broadband and Wi-Fi operators

Manage your LCO.
Connect your customers.

One simple platform for customer management, billing, complaints, technicians and local service communication — built for how small connectivity operators actually work.

Registration is free — your subscription starts once your LCO is approved.

What LCO Connect does

Every workflow between you, your customers and your technicians — in one place

Customer
Pays, complains, tracks service
Your LCO
Manages billing, plans, staff
Technician
Resolves and updates status
Key features

Built specifically for connectivity operators

Not a generic CRM. Every screen is designed around how cable, broadband and Wi-Fi providers actually run their business.

Customer records

Full profiles with services, plans, billing and complaint history in one view.

Broadband & cable plans

Configure speed tiers and cable bouquets, with base packs and a-la-carte channels.

Billing & invoices

Auto-generated monthly bills based on each customer's active services.

Complaint tracking

From raised to resolved, with a visible timeline your customers can follow.

Technician assignment

Route complaints to the right technician and track task status in real time.

Announcements

Broadcast outages or service notices to customers and technicians instantly.

How it works

From registration to your first customer

01

Register your LCO

Submit your business details and verification documents.

02

Get verified

Our team reviews and approves your workspace, usually within a couple of days.

03

Add customers & staff

Invite customers and technicians — they activate their own accounts.

04

Run your service

Bill, collect payments and resolve complaints from one dashboard.

Service types

Works for whatever you provide

Your dashboard only shows the services you actually offer — nothing to configure that doesn't apply to you.

Cable TV

Base packs, bouquets and a-la-carte channels

Broadband

Speed tiers, validity and pricing

Local Wi-Fi

Area-based plans and access

Other services

Define your own service type

Benefits

Built for everyone who uses your service

See your whole business at a glance

Revenue, open complaints and pending payments on one dashboard.

Fewer calls, clearer records

Every customer interaction is logged and searchable.

Faster resolutions

Assign technicians in a click and track work to completion.

Pay bills without a phone call

See what you owe and pay it directly from your dashboard.

Know what's happening

Track a raised complaint step by step until it's resolved.

Stay informed

Get outage notices and service updates as they happen.

Clear task lists

See what's assigned, where, and what the issue is before you arrive.

Update from the field

Mark jobs in progress or resolved right from your phone.

Full context

See a customer's service history before you start work.

Pricing

One plan. Everything included.

Register for free. Your subscription begins once your LCO is verified and approved.

LCO Connect
₹999/month
  • Unlimited customer records
  • Broadband and cable plan management
  • Billing and invoice generation
  • Complaint and technician workflow
  • Broadcast announcements
Register your LCO

Registration is free. Billing starts only after your LCO is approved.

FAQ

Common questions

How long does verification take?

Most LCO registrations are reviewed within 1–2 business days once your documents are submitted.

Can I choose which services to offer?

Yes. Your dashboard adapts to show only cable, broadband, Wi-Fi, or other services you select during registration.

How do customers get added?

You create the customer record, and they receive an invitation to set up their own login and verify their phone number.

What payment methods are supported?

UPI, cards and net banking through our payment gateway, with UPI QR available as a fallback.

Is there a free trial?

Registration is completely free. Your ₹999/month subscription only begins after your LCO is verified and approved by our team.

Can I manage multiple service types?

Absolutely. If you provide cable TV, broadband and local Wi-Fi, you can manage all three from a single dashboard with unified billing.

Ready to bring your LCO online?

Register your business, get verified, and start managing customers, billing and complaints in one place.